Payment Policy for Hoptopiin Art Gallery
Effective Date: December 24, 2024
At Hoptopiin Art Gallery, we aim to provide a seamless, secure, and convenient shopping experience for all of our customers. This Payment Policy outlines the payment methods, billing information, and payment processing procedures we use to ensure your purchases are handled efficiently and securely.
1. Accepted Payment Methods
We accept a variety of payment methods to make purchasing art from Hoptopiin Art Gallery as convenient as possible. The following payment options are available on our website:
Credit and Debit Cards:
- Visa
- MasterCard
- American Express
- Discover
- Other major credit and debit cards as available on our checkout page.
PayPal:
- Customers can opt to pay securely via PayPal, one of the most trusted and widely used online payment processors.
Other Payment Methods:
- In certain cases, we may offer additional payment methods or financing options such as Apple Pay, Google Pay, or other third-party payment processors, which will be indicated at checkout.
We do not accept cash, checks, or money orders at this time.
2. Payment Processing
When you place an order, your payment is processed securely through one of our trusted payment processors, such as PayPal or a third-party payment gateway integrated with our website.
Security: We use Secure Socket Layer (SSL) encryption technology to ensure that your payment details are protected during the transaction process. All sensitive data, including credit card information, is encrypted and securely transmitted.
Authorization: Your payment will be authorized immediately upon checkout. Once payment is processed successfully, you will receive an email confirmation of your order. If your payment cannot be authorized, we will notify you and ask you to provide an alternate payment method.
Transaction Confirmation: After your payment has been processed, you will receive an order confirmation email with the details of your purchase, including the total amount charged, shipping details, and any relevant information regarding your order.
3. Order Total and Taxes
Pricing: All prices listed on hoptopiin.com are in U.S. Dollars (USD) and are subject to change. The price of the artwork at checkout is the final price you will be charged, and includes any applicable sales tax or shipping fees.
Sales Tax: Sales tax will be applied to orders based on your location. The applicable tax will be calculated at checkout and clearly displayed before you finalize your payment.
Shipping Charges: Shipping charges are calculated separately and will be displayed at checkout. Depending on the shipping method selected, delivery fees may vary.
4. Billing Information
When making a purchase, you must provide accurate and up-to-date billing information. This includes:
- Full name
- Billing address
- Email address
- Phone number
- Credit card or payment account details (if applicable)
It is important that all billing information is correct to ensure the successful processing of your payment and to avoid delays in shipping.
5. Payment Security
At Hoptopiin Art Gallery, your security is our priority. We take great care to protect your payment information and prevent unauthorized access to your data. We use the latest encryption technology and comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure that all your personal and payment details are securely processed.
Fraud Prevention: We take steps to monitor and prevent fraudulent transactions. If there is any suspicion of fraudulent activity associated with your order, we may contact you for verification or cancel the order entirely.
Data Protection: We do not store your full payment details. All payment data is handled by our trusted third-party processors, and we take the utmost care to protect your information in accordance with our Privacy Policy.
6. Payment Errors and Disputes
If you believe there was an error in processing your payment, such as an incorrect charge, please contact us immediately at info@hoptopiin.com. We will review your order and payment history to resolve any issues promptly.
Billing Discrepancies: If you notice any discrepancies in billing or charges, please notify us within 30 days of the transaction date. After that time, any billing disputes may no longer be eligible for review.
Chargebacks: If you initiate a chargeback with your bank or credit card company, you may be required to provide proof that the product was not delivered or that there was an error in the transaction. We work closely with payment providers to resolve chargebacks, and any orders with chargebacks may be subject to cancellation or additional fees.
7. Order Cancellations
If you need to cancel or modify an order after payment has been made, please contact us as soon as possible at info@hoptopiin.com. Once the order is processed and shipped, it cannot be modified or canceled. In this case, please refer to our Refund and Return Policy for instructions on how to return the item.
8. Payment Confirmation and Order Processing
After your payment is successfully processed, you will receive an order confirmation email. This email will include details such as:
- Order number
- Description of the products purchased
- Shipping and billing addresses
- Estimated delivery date
- Total amount charged (including taxes and shipping)
Please keep this confirmation for your records. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
9. Additional Terms and Conditions
By purchasing products from Hoptopiin Art Gallery, you agree to comply with all applicable terms and conditions as outlined in this Payment Policy. We reserve the right to change or modify our Payment Policy at any time, with updates reflected on this page. Please review this policy periodically for any changes.
If you have any questions about our payment process or need further assistance, please do not hesitate to contact us at:
- Email: info@hoptopiin.com
- Phone: 513-381-6880
- Address: 3004 Goldie Lane, Cincinnati, Ohio, United States
- Website: hoptopiin.com
Thank you for shopping with Hoptopiin Art Gallery! We are committed to ensuring a secure and convenient shopping experience for all our customers.